This segment covers all aspects of technology – related communication: telephone, voicemail, smart phones, email correspondence, videos and teleconferences. The workshop emphasizes the underlying message of how and what techno-communication skills say about an individual. Participants learn to communicate effectively and professionally, to appear competent and credible when using electronic media. The following topics are covered:
- Conveying professionalism over the telephone.
- Recording voicemails.
- Smartphone and texting.
- Video and conference calls.
- Email structure for professional messages.
- Online image.
Communicate professionally via technology and social media.
SEVEN COURSE MODULES
- INTRODUCTION TO EXECUTIVE PRESENCE AND FIRST IMPRESSIONS control